مطلوب Sales Manager ( Jeddah – Riyadh – Dammam )
الوصف الوظيفي
Sales Manager ( Jeddah – Riyadh – Dammam )
Achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team
Formulate policies and procedures to achieve maximum profitability from vehicles, finance, insurance and accessory sales
Maximize sales and profitability through satisfaction and retention of customers
Help Retailer to achieve industry-leading standards of process efficiency and cost control
Ensure departmental compliance with company policies and industry guidelines
Objective:
Achieve and strive to exceed all targets and sales objectives through a well-developed and motivated sales team
Ensure the sales team have full knowledge and understanding of product, promotional and marketing activities, and communicate visions and goals to staff by planning and preparing thoroughly for the daily sales meeting
Ensure departments are adequately staffed in order to achieve departmental objectives
Conduct a detailed induction with all new sales personnel, and continue to monitor achievements and review individual’s performance through the company’s development review process
Take a pro-active interest in training and developing team members, developing skills to support improvements in job performance and to aid career advancement
Delegate responsibilities to appropriate personnel and monitor progress to ensure the task is completed as directed
Objective:
Work with the Brand Manager to formulate policies and procedures to achieve maximum profitability from vehicles, finance, insurance and accessory sales
Develop strategies, objectives and action plans to increase business and ensure maximum profitability and volume sales targets are achieved and exceeded
Identify clearly the area of marketing responsibility and ensure relevant knowledge of demographics, using information available from the manufacturer
Plan, oversee and monitor the completion and success of sales campaigns, advertising and promotional activities to maximise car and extras sales and also create and maintain a positive and professional image of the Retailer
Analyse current procedures to identify opportunities for improvements
Build a strong rapport with financial institutions and other relevant businesses
Objective:
Maximize sales and profitability through satisfaction and retention of customers
Ensure appropriate letters are sent to all customers to establish long-term marketing objectives and that all communication to the customer is clearly comprehensible and fully explained
Receive customers promptly and courteously at all times in accordance with manufacturer’s quality programmer
Work to constantly improve the quality of customer service, in accordance with manufacturer guidelines and the CEM survey
Consult with customers to establish their needs and continue to maintain good relationships with customers by meeting and exceeding their expectations
Handle dissatisfied customers calmly, resolve complaints with sensitivity, and involve others when needed
Objective:
Help Retailer to achieve industry-leading standards of process efficiency and cost control
Develop and maintain good working relationships with all dealership personnel, operating a ‘share best practice’ policy, as well as representatives and staff of manufacturer
Monitor sales performance against current goals and targets, ensuring new and used stock levels are sufficient to meet projected sales
Monitor and control departmental administration and procedures, to determine operating efficiency and expenditure within budget
Undertake all other duties and responsibilities as requested by the Brand Manager
Display all point of sale and advertising literature as directed by the manufacturer
Objective:
Ensure departmental compliance with company policies and industry guidelines
Ensure the correct handling of all quench and cash transactions, compliant with company policy
Operate within the law at all times
Adhere strictly to trade plate regulations
Ensure all health and safety legislation and internal procedures are followed
Operate at all times within company policy
Customer Focus
Approach team members with the intention to help them be their best
Approach every customer situation with a desire to understand and deliver
Listen effectively and communicate clearly
Use every contact with the customer to build a relationship
Take responsibility for ensuring that nothing is left to chance
Operational Focus
Manage self and team
Ensure the sales operation is capable of delivering agreed targets
Ensure effort to develop customers is effective
Ensure compliance with relevant guidelines
Ensure processes are effective at converting customer enquiries into sales
Analyse data and prepare reports
Manage performance against budget
Co-ordinate with other departments
Ensure a stock of new vehicles that meet customer and business requirements
Use technology effectively
Business Focus
Work with other departments to improve Retailer profit and customer care
Appreciate the impact of wider business issues on the Retailer and customer
Represent the Volkswagen brand
المهارات
Personal Qualities
Leadership
Empathy and tolerance
Ethical behaviour
Responsibility
Open-mindedness
Self-confidence
Customer-orientation
Ambition
Professional appearance
Education
Minimum Bachelor Degree from reputable university
Experience
Sales management and marketing experience within the retail motor industry, minimum 3 years at the same role
Proven track record in managing people and systems
Current driving license
Computer skills, including experience of operating word processing and database packages, email and internet
تفاصيل الوظيفة
منطقة الوظيفة جدة, المملكة العربية السعودية
قطاع الشركة وكلاء السيارات
طبيعة عمل الشركة صاحب عمل (القطاع الخاص)
الدور الوظيفي المبيعات
نوع التوظيف دوام كامل
الراتب الشهري غير محدد
عدد الوظائف الشاغرة غير محدد
المرشح المفضل
المستوى المهني إدارة
عدد سنوات الخبرة الحد الأدنى: 3
منطقة الإقامة المملكة العربية السعودية
الجنس ذكر
الشهادة بكالوريوس/ دبلوم عالي
